Privacy policy

This Privacy Policy describes how Airsunboya (“Airsunboya,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information when you visit our website, make a purchase, create an account, contact us, or otherwise use our services.

By using our website and services, you acknowledge the practices described in this Privacy Policy.

Personal Information We Collect

Depending on how you interact with Airsunboya, we may collect personal information such as:

  • Name

  • Email address

  • Telephone number

  • Billing address

  • Shipping address

  • Order and transaction information

  • Products viewed, purchased, returned, or added to your cart

  • Account information, if you create an account

  • Customer service communications

  • IP address

  • Browser and device information

  • Website activity and interaction data

  • Cookie and similar technology information

Payment information may be collected and processed securely by the payment service providers available through our checkout.

How We Collect Personal Information

We may collect personal information directly from you when you:

  • Place an order

  • Create or manage an account

  • Contact customer service

  • Submit information through our website

  • Subscribe to marketing communications

  • Request a return or refund

  • Participate in promotions or other website features

We may also automatically collect certain technical and usage information when you browse our website through cookies, pixels, log files, and similar technologies.

We may receive information from service providers that help us operate our online store, process payments, fulfill orders, deliver packages, provide customer support, prevent fraud, analyze website performance, or provide advertising and marketing services.

How We Use Your Personal Information

We may use personal information for legitimate business purposes, including to:

  • Process and fulfill customer orders

  • Process payments and transactions

  • Provide order confirmations and shipping updates

  • Arrange delivery of purchased products

  • Manage returns and refunds

  • Provide customer service

  • Respond to customer questions and requests

  • Maintain customer accounts

  • Improve our website, products, and services

  • Personalize the shopping experience

  • Detect and prevent fraud, abuse, and security incidents

  • Maintain website and account security

  • Comply with applicable legal and regulatory obligations

  • Protect our customers, business, property, and legal rights

  • Provide marketing and advertising where permitted by applicable law

Payment Information

Payments are processed through the payment methods and payment service providers made available during checkout.

Payment providers may collect and process information necessary to authorize and complete your transaction in accordance with their own privacy practices and security requirements.

For your security, please do not send complete credit card or debit card information to Airsunboya through email or other unsecured customer service communications.

Cookies and Similar Technologies

Our website may use cookies, pixels, and similar technologies to operate website features, remember customer preferences, maintain shopping cart functionality, understand website usage, analyze performance, improve our services, and support marketing and advertising activities.

Some cookies may be necessary for essential website functions, including:

  • Shopping cart functionality

  • Checkout

  • Account access

  • Website security

  • Fraud prevention

  • Remembering customer preferences

Other technologies may help us understand how customers interact with our website or measure the effectiveness of advertising.

Your browser may allow you to block, remove, or manage cookies. Please note that disabling certain cookies may affect the functionality or availability of some website features.

How We Disclose Personal Information

We may disclose personal information to service providers and other parties when reasonably necessary to operate our business and provide our services.

These parties may include providers that assist us with:

  • E-commerce and website operations

  • Payment processing

  • Order fulfillment

  • Shipping and delivery

  • Customer service

  • Website hosting and data storage

  • Fraud prevention and security

  • Website analytics

  • Marketing and advertising

  • Professional, accounting, and legal services

We may also disclose personal information when reasonably necessary to comply with applicable laws, regulations, legal processes, court orders, or governmental requests, or to protect our customers, business, property, safety, or legal rights.

Advertising and Analytics

We may work with analytics and advertising service providers to understand how visitors interact with our website, measure website performance, evaluate advertising effectiveness, and improve our services.

These providers may use cookies, pixels, or similar technologies to collect information about interactions with our website.

Depending on applicable law and your location, you may have rights or choices regarding certain advertising, profiling, or tracking activities.

Marketing Communications

If you choose to subscribe to promotional communications, we may use your contact information to send you information about products, promotions, special offers, and store updates.

You may unsubscribe from promotional emails at any time by using the unsubscribe option provided in the applicable email.

Even after opting out of promotional communications, we may continue to send non-promotional communications that are necessary for your transactions or our relationship with you, including:

  • Order confirmations

  • Shipping and delivery notifications

  • Account notices

  • Security notifications

  • Return or refund communications

  • Responses to customer service requests

Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, misuse, or loss.

However, no method of transmission over the internet or method of electronic storage can be guaranteed to be completely secure.

Customers are responsible for maintaining the confidentiality of their account credentials. If you believe your account or personal information may have been compromised, please contact us promptly.

Data Retention

We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including to:

  • Provide our products and services

  • Maintain transaction and business records

  • Provide customer support

  • Comply with legal and regulatory requirements

  • Resolve disputes

  • Prevent fraud and abuse

  • Enforce applicable agreements

  • Protect our legal rights

Retention periods may vary depending on the type of information, the purpose for which it was collected, and applicable legal requirements.

Your Privacy Rights

Depending on where you live and the laws that apply, you may have certain rights regarding your personal information.

Subject to applicable requirements and exceptions, these rights may include the right to:

  • Request access to personal information we maintain about you

  • Request correction of inaccurate personal information

  • Request deletion of certain personal information

  • Request information about how your personal information is used or disclosed

  • Obtain a copy of certain personal information

  • Opt out of certain uses or disclosures where applicable

  • Withdraw consent where processing is based on consent

To submit a privacy-related request, please contact us at info@airsunboya.com.

We may need to verify your identity before processing certain requests.

U.S. State Privacy Rights

Residents of certain U.S. states may have additional privacy rights under applicable state privacy laws.

Depending on your state of residence and whether the applicable law applies to Airsunboya, these rights may include rights relating to:

  • Accessing personal information

  • Correcting inaccurate personal information

  • Deleting certain personal information

  • Obtaining a portable copy of certain information

  • Opting out of certain targeted advertising

  • Opting out of certain profiling activities

  • Opting out of certain sales or sharing of personal information where applicable

We will process applicable verified privacy requests in accordance with relevant legal requirements and will not unlawfully discriminate against customers for exercising rights provided by applicable privacy laws.

To submit a privacy request, contact us at info@airsunboya.com.

Children's Privacy

Our website and services are intended for a general audience and are not directed to children under the age of 13.

We do not knowingly collect personal information from children under 13.

If you believe that a child under 13 has provided personal information to us, please contact us so we can review the matter and take appropriate action.

Third-Party Websites and Services

Our website may contain links to websites, social media platforms, payment services, applications, or other services operated by third parties.

Independent third parties maintain their own privacy practices and policies. Airsunboya is not responsible for the privacy, security, or content practices of independent third-party websites or services.

We encourage you to review the applicable privacy policies before providing personal information to a third party.

International Data Processing

Some service providers used to operate our website and provide our services may process or store information in locations different from where you reside.

When personal information is transferred or processed across jurisdictions, it may be subject to different privacy and data protection laws.

Where required by applicable law, appropriate measures will be used in connection with such transfers.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, business practices, technologies, or applicable legal requirements.

When changes are made, the revised Privacy Policy will be made available on our website.

We encourage you to review this Privacy Policy periodically to remain informed about our privacy practices.

Contact Us

If you have questions about this Privacy Policy, our privacy practices, or would like to submit a privacy-related request, please contact us:

Airsunboya

Address:
4773 S Ireland St
Aurora, CO 80015
United States

Phone:
+1 970-306-6970

Email:
info@airsunboya.com